Service Management Architect

Company: VirtualVocations
Location: Vista
Posted on: October 23, 2024

Job Description:

A company is looking for a Service Management Architect with significant experience in ServiceNow.

Key Responsibilities

Design, configure, and optimize workflows on the ServiceNow platform
Lead integrations and coordinate with user management regarding project status and user needs
Develop high-level system architecture documents and assist in software application development

Required Qualifications

Bachelor's degree in computer science, programming, or a related technical field, or equivalent technical experience
Five years of professional software development experience
Proficiency in IT Service Management (ITSM), HR Service Delivery (HRSD), and Strategic Portfolio Management (SPM)
Strong experience with APIs and systems integrations
Familiarity with ServiceNow's GenAI solutions and chatbot configuration is a plus

Keywords: VirtualVocations, West Covina , Service Management Architect, Executive , Vista, California

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