Digital Customer Success Manager
Company: VirtualVocations
Location: San Bernardino
Posted on: October 16, 2024
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Job Description:
A company is looking for a Digital Customer Success Campaign
Manager to enhance customer engagement through digital
strategies.
Key Responsibilities
Develop and implement digital programs to maximize customer value
throughout their journey
Utilize automation and AI to create personalized customer
experiences while reducing manual efforts
Measure and report on program performance, making recommendations
for improvements
Required Qualifications
Bachelor's degree or equivalent experience in a relevant field
Over 10 years of experience with CRM, customer support, or
marketing automation systems
Experience in delivering scalable Customer Success engagement
through digital strategies
Familiarity with Gainsight and Salesforce for managing customer
communication
Data-driven approach with strong analytical skills
Keywords: VirtualVocations, West Covina , Digital Customer Success Manager, Executive , San Bernardino, California
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